The right technology is the difference between an office… and a productive office.
How people choose to do their work is changing, so the tools we give our team’s needs to change as well. To create an office environment where people want to spend time and do their best work requires a blend of the right hardware and software.
How Do You Pick the Best Office Technology Dealer for Your Business?
As more office technology becomes more accessible than ever to buy online, it has become harder than ever to determine who deserves your hard-earned money. Ultimately, there are many top-notch office equipment manufacturers whose products may differ in some ways but are broadly comparable.
So how does a business leader decide whom to trust with thousands of their organization’s dollars?
You look beyond the MFP, phone system or software and take an in-depth look at the quality of the organization (and their service experience) hawking their wares. For example, if you are in the market for hardware such as a copier, printer or phone system, you should ask your prospective dealer the following questions:
- Do they have service technicians in your local area?
- What does their supply ordering process look like? Can you order online or only over the phone? Do they have an auto-toner or auto-fulfillment program?
- Do they have a dedicated dispatch team to field service requests?
- Do they collect meter reading over the phone or automatically with an electronic collection tool?
- Does anyone audit their service performance (for example we are audited annually by PROs Elite 100)
These questions could make the difference between a rewarding long-term relationship or several years of frustrating service and billing headaches.
The right MFP is the cornerstone of any effective business workflow. Find out how to pick the perfect device for your needs.
From collaboration tools to cost-control programs, the right software can give your business the edge to out-compete.
Whether your office has a single line or a hundred, upgrading an outdated phone system could save you hundreds or thousands of dollars.
Not your everyday printer, a production printer will allow you to bring print-shop quality prints in-house.
Process mail faster, with fewer errors and for a lower cost by investing in one of the many kinds of mailing systems currently on the market.
How much time do you spend keeping your ink, toner, paper and other supplies in stock? There must be a better way, right?