BrokerLink Insurance, Halifax

About the Customer

BrokerLink has followed one vision since 1991: to build a network of trusted insurance brokers who work directly in their communities. With more than 200 branches and over 3,000 employees, they stand among Canada’s largest and most reliable insurance brokerages.

Location
Halifax, NS

Project Specs

9,000 sq. ft. (2nd floor)
66 workstations
4 flexible private offices for client meetings
2 quiet rooms for taking calls
2 meeting rooms

Design Firms

A Workplace Designed for a High Performance Team

At the heart of this project is the rhythm of BrokerLink’s daily operations: calls, client meetings, and constant team collaboration. When they moved into their new Halifax office in June 2025, they worked with Office Interiors Account Manager, Raquel Raiche-Marsden and Workspace Planner, April Kennedy, to design a space that embraces this bustling energy while giving people room to breathe and focus.

From the moment you step inside, BrokerLink’s brand comes to life. The reception area is anchored by a Haworth Compose Workstation framed against a backdrop of the company’s signature bright blue walls and bold logo, creating an unmistakable first impression of trust and professionalism.

To the side, a thoughtfully curated waiting area offers both function and comfort: The Cabana Lounge seating paired with Poppy Guest Chairs welcome clients and visitors, offering a place to pause before meetings. And within reach, Openest Sprig Side Tables provide just the right surface for a notebook or mobile device, adding flexibility to the lounge zone.

Completing the look, a living moss wall introduces biophilic design, connecting people to nature while setting a calm tone in an otherwise busy workplace.

Supporting Productivity at Every Workstation

BrokerLink wanted workstations that could keep up with the demands of a team using them every single day. Each of the 66 Compose workstations featuring height-adjustable desks promote movement. Low panels provide just the right amount of privacy while preserving sightlines, natural light, and connection to the broader team.

Paired with the Zody Task Chair, every workstation provides ergonomic support to stay comfortable through long hours of client calls and collaboration.

To support the paper-based needs of the insurance industry, every station also includes an X-Series Storage Pedestal, giving team members a convenient and secure place to organize files and documents within arm’s reach.

Spaces for Focus and Collaboration

Two dedicated focus rooms were added to the floor plan, giving team members a comfortable place to take calls or focus on tasks without distraction.

Each is outfitted with Jive tables that support technology integration and plenty of surface space, paired with Zody task chairs that deliver ergonomic comfort through longer sessions. Framed by 4Space modular walls with subtle privacy films, the meeting rooms feel separate from the open floor while still allowing natural light to filter through, creating an environment where teams can stay fully engaged.

Flex Offices that Work the Way You Do

BrokerLink hosts a high volume of in-person client meetings, so it was important to create spaces that felt professional, private, and comfortable. To meet this need, the Office Interiors team planned four flex private offices enclosed with 4Space modular walls. Each office is furnished with an Upside height-adjustable table to give hosts the freedom to sit or stand, supported by a Zody task chair for ergonomic comfort. Clients are welcomed with Maari side chairs that pair simplicity with support.

When not booked for meetings, these flex rooms can easily host small team discussions, focused individual work, or quick touch-base sessions.

A Culture Reflected in the Space

BrokerLink’s culture is built on connection, both with their clients and with one another. The new lunchroom reflects that spirit. Open and welcoming, it gives team members a place to step away from their desks, share a meal, or catch up in a relaxed setting. Maari chairs in both regular and counter-height, paired with Jive tables create a simple, functional environment that supports everything from casual conversations to team lunches.