Benefits of MPS
Learn the benefits of MPS and what MPS can do for your company
Office Interiors Managed Print Services provides a comprehensive service program for your current and future imaging equipment consisting of laser printers and multifunction devices.
Managed Print Services is an innovative print management system that brings you the technology required to proactively manage your printing assets. Allowing your organization to maximize the potential of the printing technology you currently have, while helping you source the most efficient devices when it makes sense to refresh.
Benefits achieved with Managed Print Services include:
- One technology and service provider
- Strategic approach to provide savings in overall printing costs
- Save 10-40%
- Expense control & containment
- Vendor Consolidation – One all-inclusive contract, simplified accounting, automated cost visibility
- Accurate data and reporting resulting in end user satisfaction and increased productivity
- Less strain on IT departments
- One call service and support – access to web portal to place service calls, order supplies, view assets and service history
- Environmental Sustainability –less waste, reduce paper, recycle more, save energy
- Free no capital expenditure assessment
Office Interiors Managed Print Services program utilizes a Data Collection Agent (DCA) that is installed on a networked PC. With a simple secure download, it is possible to view the current status of your printers and historical printing trends from an easy to use web interface.
This software application runs in the background, collecting and transmitting critical imaging metrics to a MPS secure web server. From then on, your printer information will be available 24 hours a day, 7 days a week via the MPS secure website. This intelligent technology gives us the ability to proactively maintain your printing assets so you can maximize uptime and minimize costs. Let us manage your print environment remotely, without interrupting your day-to-day business. In conjunction with our MPS software, Office Interiors ERP system e-Automate provides customer a web portal to place service calls, order supplies, view assets and service history.
Meter reads are completed automatically with the DCA tools providing for reliable and accurate meter information. e-Automate can monitor activities within the service system, based on parameters customized to the client needs, e-Automate will send email alerts to appropriate personnel and management when conditions are met that require action. e-Automate allows for greater sharing of information which optimizes our commitment to customer service.
Standard reports from e-Automate include:
- Calls by technician
- Equipment history
- Open calls by technician
- Preventive maintenance schedules
- Service activity report by model
- Service activity report by technician
- Service call history
- Service calls waiting for parts
- Service invoice details
- Suspect calls
- Equipment population analysis
- Service equipment history details
e-Automate will retain complete history and is not limited to a predetermined number of years. Managed Print Services is an innovative print management system that brings you the technology required to proactively manage your printing assets .
Contact us for a free MPS assessment.
