Unified Communications in a broad sense means, “communications integrated to optimize business processes and increase user productivity.” This typically includes voice, voicemail, email, fax, chat, instant messaging, mobile applications, and video tool that allow you to connect and communicate with your colleagues whether you are in your physical office or at home, in a restaurant, hotel room, etc. The office becomes a virtual office and with the right integration you are able to improve productivity and reduce both infrastructure and costs.
Unified communications is about more than improving the ease of reaching someone at a single phone number; it impacts presence, which is the availability and willingness of a person to communicate and the ability to contact that person in real time. By removing barriers to communication you are allowing your team to operate at their full potential.
Unleash your team with the tools they need. Contact us today to find out how.